Your Online Technology

Your Online Story can help you develop and manage your online technology. Your websites, integrations and apps. We help you decide what technologies you’ll need. We bring your online story to life and make sure it’s scalable, secure, and reliable.

Our Services Include

Websites, Apps and Integrations

  • Requirements Documentation: documenting your Business, Functional and Technical requirements.
  • Project Management: This includes planning, scheduling, and resource allocation. We track progress, risk, quality assurance launch plans, testing, user training and reporting.
  • Online Development: for websites, landing pages and apps. We can integrate third party apps and services. We can build across mobile, desktop, tablet, smart TV and more. We can code HTML email. We develop social media platform technology. We focus on creating intuitive, easy-to-navigate online customer experiences, making your story accessible.
  • Code Development: Clean, efficient, and reliable code that powers your online story. It’s fast, secure, and scalable. Using HTML, Javascript, CSS Golang, Python and others.  
  • Content Management: that allows you to deliver your content strategy.
  • eCommerce Integration: such as WooCommerce, Shopify, Eway and others.
  • Customer Relationship Management: to help manage customer relationships, capture leads, and drive sales.
  • APIs and Automation: We use APIs to integrate with platforms. These might be analytics, social, payment gateways, CRM, Ads, Social or others. We can also use Zapier to integrate apps and functionality.  
  • 3rd Party Integration: to add specialised functionalities to your website.

Search and Visibility

  • SEM/SEO Optimisation: boosting online visibility through search engine optimisation and marketing.
  • Google Analytics and Tagging: to provide you with actionable insights into user behaviour.
  • Google My Business: to make your brand more visible in the local market.

Customer Service

  • Customer Service Chatbots: to handle routine queries. Freeing your human team to focus on more complex customer interactions.

Data Analysis and Ongoing Support

  • Data Processing: that provides you with insights on how your story is being received.
  • Feedback Loops and Measurement Strategies: that allow you to fine-tune your narrative.
  • Analytics: that help you understand your audience interaction and identify improvements.
  • Maintenance & Support: to ensure your technology stays up-to-date.

Specialised Services

  • Voice Search and Virtual Assistants: that allow customers to find you through voice interaction.
  • Accessibility Assessment: to make your interfaces accessible to everyone, including those with disabilities.